Sample Public Administration Coursework Paper on Nonverbal communication in human interaction

Discussion Forum 4 – Nonverbal 

Interpersonal communication entails more than just uttering of words, use of tonal change, and facial expression to illustrate the point. Such factors are the components of non-verbal communication and are huge contributors to illustrating a point in comparison to verbal communication. Knapp, Hall, and Horgan argue that majority of interpersonal communication is non-verbal, whether it is intend or not (2013). Similarly, Knapp, Hall, and Horgan argue that nonverbal communication brings out what is not verbally said in a conversation (2013).

Among the classifications of non-verbal communication, body movement is one example. Body movement comprises of facial expressions, eye contact, and gestures. Another classification is tonal alteration that comprises changes in pitch, rate, and volume of the voice. Other classifications include personal appearance; touch, personal space, and time. Currently, the society has embraced the use of non-verbal communication to a point that some actions have been deemed disrespectful in regards to sexual, race, or ethnic context. 

In the recent months there has been rise in the number of women alleging to be sexually harassed at the work place or in the streets. However, the facts are that there are some instances where the non-verbal cues are used without an aim of necessarily causing dissatisfaction or harm to anyone or gender. For instance, in a work place, ladies feel insecure with all the prying eyes on them, which some might consider inappropriate. Although, some people use the nonverbal cues to portray their intentions. The functionality and wants of the body at times cannot be controlled, the eyes, body movement and even facial expression displays the desire of a person. Such expressions are termed as sexual harassment, especially when it is not consensual. The government and employers have put in place anti-harassment policies that helps create a free environment for women to operate without the feeling of being preyed upon by men.  


(2013). In M. L. Knapp, J. A. Hall, & T. G. Horgan, Nonverbal communication in human interaction (pp. 126-148). Cengage Learning.