Sample Communication Paper on Importance of Internal Communication in An Organization

Importance of Internal Communication in An Organization

            Communication is one of the soft skills and most important aspect of leadership yet said to be very challenging. In today’s world, managers are required to promote effective communication within the organization. In this way, they may face challenges such as cultural diversity, language barriers, and behavioral patterns of employees (Cangemark, 2022)

Employee engagement plays a significant role to increase employee satisfaction and help utilize their full potential (Osborne, 2017). These engagement factors include; people, work, reward, policies and practices, training, opportunity, and quality of life. Employees who believe their opinion counts and that their ideas are worth considering are more inclined to go above when the organization requires them. And the significance of it cannot be overstated.

When the employees are more aware of the objectives and goals of the organization, they assist one another to form a symbiotic work relationship, this will enable them to understand the culture of the company (Uka, 2014). However, stronger teams cannot be built with weak internal communication among different levels of a company, therefore team having good internal communication will perform better and be able to achieve the goals of the organization.

In the workplace conflicts are inevitable. Misunderstanding, clash of ideas, or lack of recognition often create external and internal conflicts. For the organization to solve the conflicts among its employees, it should deliberately foster diversity, and a culture of respect, listening, and address the issues immediately (Men, 2014)

Internal communication does more than only connect the many divisions inside a business. Communication methods that are purposefully created may also be a good human resource management approach.


Human resource management is incomplete until you interact with your employees, care about their well-being, and are willing to listen to their comments. This not only allows you to understand what your employees want, but it also allows you to create rules that meet their worries and wants (Uka, 2014)

If your business is enormous and employs thousands of people, giving lengthy motivational speeches during the meetings may not be practical. Therefore, internal communication channels allow staff members to commend and honor one another for completing any tasks or milestones and can make excellent use of this. This communication tool may inspire the staff members and foster an atmosphere of celebration and gratitude inside the company (Men, 2014)

An organization’s internal communication efforts help to eliminate workplace rumors. The transmission of knowledge to everybody without any concealment is most crucial (Men, 2014) This increases fact awareness among employees and reduces the amount of perplexing informal communication. This improves communication and trust between the staff and their management.

Internal communication inspires staff, engages the workforce, lessens disagreements, fosters connections, and maintains mutual respect and trust between the organization and the workforce.



Cangemark, H. (2022). “Communication is key to understand who we are dealing with”: A case study of managers’ internal communication when leading in multicultural settings. DIVA.

Osborne, S. (2017). Effective Employee Engagement in the Workplace. ScholarWorks.

Uka, A. (2014, January 6). The Communication and Its Influence on the Effectiveness of the Organization | Uka | Mediterranean Journal of Social Sciences. Mediterranean Journal of Social Sciences.

Men, L. (2014, August 19). The Effects of Authentic Leadership on Strategic Internal Communication and Employee-Organization Relationships. Taylor & Francis. Retrieved July 7, 2022, from