Sample Business Studies Paper on How EQ Impacts Business Today

How EQ Impacts Business Today

Business firms are nowadays seeking for individuals who possess emotional intelligence (EQ) skills, as opposed to intelligence quotient (IQ). According to Stanley (2013), emotional intelligence is the capacity to recognize individual’s emotions, and to reason out why one is having such feelings. Having an EQ enables an individual to understand what prompt an emotion, and the impact of such emotion on others. Leaders emulate other leaders, and that is why most business firms have embraced EQ skills in their organizations. EQ is more preferable to IQ because the former focuses beyond abstract forms of knowledge.

The contemporary world of business demands people who can enhance interrelationships, in addition to understanding other people’s feelings to drive productivity in the workplace. An emotional intelligence person facilitates the decision-making process, hence, assisting the management in resolving conflicts. The capacity to understand other people’s emotions and being able to control them is vital for success at the work place (Ealias & George, 2012). IQ is essential for individual’s success, but when it comes to teamwork activities, EQ is more preferable to IQ. People with high IQs are sometimes incapable of managing their own emotions, thus, cannot become excellent leaders.

People with EQs are excellent team players. They are capable of managing stress, anger, hence, can beat the odds and build productive relationships and collaborations within the organization. People with emotional competence are capable of empathizing with the feelings of other people whom they work with, and are able to resolve disagreements before they soar up (Goleman, 1996). EQ leaders do not demonstrate domination when giving orders, but rather persuade people to focus on the organizational goals. Emotionally competent employees exude self-confidence, and are capable of maintaining an optimistic view on life, thus, enabling them to surmount obstacles.


Ealias, A., & George, J. (2012). Emotional intelligence and job satisfaction: a correlational study. Research journal of commerce and behavioral science1(4).

Goleman, D. (1996). Emotional intelligence: Why it can matter more than IQ. London: Bloomsbury Publishing.

Stanley, C. (2013). Emotional intelligence for sales success: Connect with customers and get results. New York: American Management Association.