Homework Writing Help on Leadership and Success

Leadership and Success

The success of any business depends on the kind of leadership that an organization chooses to embrace. The capacity to lead and communicate appropriately is the deciding factor in the contemporary business world. Successful leadership involves interacting with others through proper communication. Interpersonal skills are fundamental in coordinating employees and customers, in an attempt to enhance organization’s productivity. Companies such as Apple, Yum!, and Microsoft, are capable of sustaining their productivity due to their leaders’ capacity to employ interpersonal skills. This implies that leadership success in organizations emanate from interpersonal skills. It is the responsibility of organizational leaders to ensure that they enjoy good relationship with their fellow employees, customers, as well as clients through acquiring wide range of skills, which include interpersonal skills.

Importance of Interpersonal Skills

Leadership skills are increasingly important because they assist the organization maintain its course for expansion. Effective leaders should possess interpersonal skills to assist them in dealing with diverse workforce. According to Lussier and Achua (2015), interpersonal skills involves acquiring ability to appreciate, communicate and interact well with individuals, as well as groups, by developing effective relationship. Interpersonal skills are normally associated with individual’s emotional intelligence, which assist individuals to understand, empathize, and bargain with other people effectively. Facilitating and mentoring skills are also part of interpersonal skills, as competent leaders are expected to ensure teams are working toward their goals. Interpersonal skills create a disparity between a good employee and a great employee, as the latter are always motivated to work hard. Effective communication is paramount for great leaders, as they must be capable of adjusting to communication style depending on the circumstances (Wheeler, 2005). Thus, leaders who possess technical skills need to portray extra skills, such as effective communication, decision-making, and encouraging employees through motivation, which enable them to fit in the organizational culture.

The real world examples enable leaders in organizations to learn on how to utilize interpersonal skills for the success of their organizations. Motivation is one of the interpersonal skills that many leaders employ to influence their employees perform their task appropriately. David Novak, the former CEO of Yum, had an excellent relationship with his employees, who knew him as a compassionate and caring person (Griffin and Moorhead, 2010). Novak’s relationship with his workers motivated them to work hard, resulting to high profitability for the company. Motivation works well where there is effective communication. The reason why Steve Jobs, the founder of Apple, became successful in his technology business was that he managed to motivate his employees, in addition to encouraging their loyalty to conform to his vision (Pride, Hughes and Kapoor, 2012). Although Jobs was not involved in the invention of Apple computer, he used his interpersonal skills to convince Steve Wozniak, his business partner, to initiate the technology business. 


Organizational leaders have a responsibility to make sure that they maintain good relationship with their workers, customers, as well as clients through acquiring wide range of skills, which include interpersonal skills. Technical skills are not enough to guarantee success in organization. Instead, effective leaders should possess interpersonal skills, which enable them to interact amicably with their employees. In addition, interpersonal skills allow leaders to maintain control, recognize other people’s interests, and communicate properly. Employees require motivation to enhance their productivity, which, consequently, results to organization success.  Several organizations have managed to maintain high profitability due to their leaders’ ability to interact effectively with employees, in addition to motivating them through promotions and attractive remunerations. Emotional intelligence is a segment of interpersonal skills, which assist leaders to understand, empathize, and bargain with employees and clients effectively. This illustrates that interpersonal skills are vital for the success of any business operation.


Griffin, R. W., & Moorhead, G. (2010). Organizational behavior: Managing people and organizations. Australia: South-Western/Cengage Learning.

Lussier, R. N., & Achua, C. F. (2013). Leadership: Theory, application & skill development. Mason, OH: South-Western Cengage Learning.

Pride, W. M., Hughes, R. J., & Kapoor, J. R. (2012). Business. Mason, OH: South-Western Cengage Learning.

Wheeler, P. A. (2005). The importance of interpersonal skills. Healthcare Executive, 20(1), 44-45. Retrieved from http://search.proquest.com/docview/200338719?accountid=1611