Business Studies Business Plan Paper on Bridgeboard


            The group project I participated in was a chance for revelation about my personality and potential leadership abilities. There were conflicts of ideas that threatened to compromise the outcome of the project, but were amicably settled. The task of projecting our personalities on the website created was the most challenging. Identifying our individual personalities for the first time and having to compare them with those of the other members of the team was a priceless experience. Coming up with the concept of Bridgeboard website to assist students in finding jobs after completing school reflected a personality trait in our group of wanting to help others get ahead in life. The consensus that was arrived at and the immediacy of it showed that all the group members have this trait in them. Working in this group has changed my perspectives and made me grow socially and professionally.


To me, the form of leadership that was most familiar was the authoritarian one where the group leader imposes his or her will on the other members of the group. Therefore, I expected the most knowledgeable person to be chosen as the group leader and guide it through the project. It is a good thing that I was not selected to be the group leader, as it might have resulted in many conflicts. The person chosen to lead my group was not that assertive, and it made me get disturbed. Everybody’s opinion was considered and weighed and everyone was treated as an equal. It was amazing how the group ended up being effective, with everyone fulfilling their duties without any problems. I had at first thought that the leadership practiced by the group leader was a permissible one, only to learn that it was a servant-leadership model. This model of leadership guides the subjects in their duties as opposed to just giving orders. It gives ample room for dialogue between the leader and the subjects, allowing them to achieve the objectives of the organization as a team. In this form of leadership, consideration is given to all and the recognition for achievement shared by all. This is the style of leadership that I am working on developing.

            Leadership styles and the ability to work in a team are dependent on the personality of a person. I did the big five OCEAN personality test to gauge how I score in terms of Openness to new experiences, Conscientiousness, Extraversion, Agreeability, and Neuroticism. My percentile in openness to new experience was 59, meaning that I generally do not seek new experiences. At the same time, I am not stuck to the familiar experiences, meaning that I can handle new experiences well. I had a score of 25 in conscientiousness, showing that I am not that organized and have the tendency to do things haphazardly. That is a particular trait that I have vowed to work on. I scored poorly on extraversion, having a 5 percentile. This was to mean that I like spending quiet time on my own. This is to great extent true, and I would want to improve on it so as to make friends easily with people. The agreeability score of 74 percentile shows that I have a tendency to put the feelings of others into consideration. This is true of me, as I tend to ponder on the effect of my utterances on the self-image of the persons that I interact with. I try to make all my statements constructive and uplifting. If anything seems not to work or out of place, I would rather be quiet than cause others discomfort. My score on neuroticism was 14 percentiles meaning that I have the ability to stay calm even when the situation is tense. In order to develop the leadership qualities that I desire, I will have to work on my extraversion in order to have the ability to make new friends easily and not be so reserved.


            Working on the Bridgeboard project impressed on me the importance of effective communication. In particular, I came to learn how important interpersonal communication is in the accomplishment of objectives. The project would not have been possible without effective communication among the group members. The group used various channels of communication that included face to face, phone conversations, text messages and emails. The face to face communication was the most effective as one had the chance to study the body language of the members when reacting to suggestions. It is also possible to get instant responses compared to the other means of communication. Having done a test on mu active listening skills inventory, i scored 33 out of a possible 45. The average for most persons is 27.4. This made a bit elated to know that on average I am a better listener than most persons. The aspect of listening that I am best at is avoiding interruption, where I scored 9 out of nines. The aspects of active listening that I performed dismally were showing interest and maintaining interest. It seems that I get easily distracted when listening to a person. I therefore, have purposed to work on these aspects of listening in order to become a better communicator in my professional and personal. With regards to my team, every member contributed in the discussions that we held concerning the project. Most of the talk was about the projects, and we rarely strayed. This made the analysis for the conscientiousness of the team from listening to the recordings to be around 25 percentiles over the median (50%).

Conflict handling skills

It was interesting to note that the conflict that the group had was concerning the meeting time. It seemed as if the schedules of the members were different and the allocation of the meeting at any specific time ended up inconveniencing one of the members. The group leader began by adjusting her timetable and then began mediating among the members. The activities that were likely to keep the members from the meetings were identified and their importance analyzed. The recreational activities were set aside and their time on the schedule replaced by the group meetings. Academic and spiritual activities were however, not touched, as they are held dear by those adhering to them. Showing respect for the opinions of each member and being empathetic to their sentiments made the conflict on the schedule of the meeting get a solution. When deciding on the project to be done, there was an overall consensus that astounded me. I think it was because the group had resolved the matter about the meetings amicably, which made everyone cooperative. I intend to use the tips I got on being respectful of the opinions of others to resolve future conflicts.